FAQ

Copper Bottles

Is copper water really safe to drink daily?

Yes — when the bottle is pure, uncoated copper and you follow simple care (store water 6–8 hours, rotate cleaning, don't store acidic drinks). Ayurveda has prescribed tamra jal (copper-charged water) for thousands of years. Modern studies also show trace copper supports iron absorption, joint health, and gut wellness.

Will the water taste like copper?

A mild earthy note is normal and harmless — many people actually grow to love it. If the taste ever feels sharp, it usually means the bottle needs cleaning.

What's the difference between 500ml and 1L?

Same bottle, same pure copper — just choose the size that fits your day. 1L for office or travel, 500ml for bedside or on-the-go.

Why is the inside darkening?

That's the patina — proof the copper is pure and reacting the way it should. A quick lemon-salt scrub brings it back to bright, or you can leave it alone. Both are fine.

Kansa (Bronze) Utensils

What is kansa?

Kansa is a traditional Indian alloy — roughly 78% copper and 22% tin — revered in Ayurveda as the "healing metal." Every piece of our kansa is hand-shaped by artisan families who've worked this craft for generations.

Is kansa safe for hot food?

Yes, for warm food. We recommend letting piping-hot dishes rest for a minute off the stove before serving in kansa — it protects the surface and is a gentler way for hot food to meet the metal.

Can I eat tangy food from kansa?

Absolutely — dal, curd, rasam, even lemon rice. Just don't leave acidic foods sitting in the utensil overnight. Rinse soon after eating and you're golden.

My kansa looks dull. Is it damaged?

No — it's just ready for a clean. Rub with a lemon-salt paste, rinse, dry. See our Care & Cleaning guide for details.

Orders & Shipping

How long does delivery take?

Orders ship within 1–2 business days and arrive in 3–7 business days across India. Free shipping above ₹1,499.

Do you ship internationally?

Not yet — we're India-only for now. Drop us a line at hello@maatiandmetal.com if you'd like to be notified when we open up international shipping.

Can I return a product?

Yes, within 7 days of delivery for damaged, defective, or wrong items. See our Shipping & Returns page for full details.

Still have questions?

Write to us at hello@maatiandmetal.com — we read every email and usually reply within a day.